THE SANDLER Team

HAUPPAUGE - LONG ISLAND, NEW YORK

 

Rich Isaac

Richard Isaac...

the founder and President of Sandler Training, Hauppauge, New York, loves to help his clients to reach their full potential in sales and business. Now in our 13th year of business, we've had the pleasure of helping hundreds of dedicated companies and individuals to become more confident and competent in sales.

Rich possesses a varied technical and business background gained over 25 years in industry. He holds a degree in Mechanical Engineering from Rutgers University, and an MBA from Hofstra University. He started his career as an Engineer with the Grumman Corporation, and eventually moved into Marketing/Sales positions at several Long Island high-tech companies. These include ADEMCO (a division of the Pittway Corporation) and Symbol Technologies, Inc. Richard spent nearly ten years at Symbol, ultimately reaching the position of Director of Marketing.

Rich became certified in the Sandler Sales methodology in 1996, and founded his operation that fall. He and his staff have grown the firm into one of the most prominent and successful Sales Consulting practices on Long Island.                    

Rob FishmanRobert Fishman...

joined the firm in January, 2008. Prior to joining Sandler Training, Rob was the President and CEO of a Long Island-based retailer of fine jewelry. He spent over 25 years in this business, 12 of them at the helm.Rob honed his skills through many years of running a successful enterprise, and by being an active participant in an industry-specific peer accountability group. In this alliance of like-minded business owners, Rob and his colleagues developed their expertise in customer relations, financial analysis, marketing, branding, sales and sales management.Rob has also played a leadership role on the board of his local synagogue, and is an avid and active musician and conductor, performing regularly in the New York Metro and Long Island area. Rob has a passion for mentoring people and helping them to reach their full potential, making him a perfect addition to the Sandler team. 

Gwen FedrichGwen Fedrich...

our office manager and customer service guru, has been with the firm since 2003. Gwen has a broad background in administration, customer service, management, as well as experience in telecommunications and Human Resources. Gwen is a graduate of the Katharine Gibbs School in Melville, New York. 

Gwen spent 11 years in the banking industry.  She started in the position of a Platform Secretary in the north shore branches of HSBC (formerly Marine Midland Bank) and completed her banking career as an Executive Assistant for the V.P. of Commercial Lending. In 1988 she accepted a position as a supervisor of a customer service department with a Fleet Management company in Hauppauge, New York.  Subsequent to supervising a few of the company's divisions, she was promoted to Operations Manager/Corporate Training Manager. In her 15 year career in the fleet industry, Gwen has managed, trained, and serviced hundreds of individuals and companies within the Commercial Fleet Services industry both in the United States and Canada.
 
Gwen's specialty is building strong and dependable client services,  streamlining departmental systems, procedures and policies. She enjoys working in such a positive and educational environment.  

Quote The Sandler Selling System® methodology gives us a common language, as well as sales process, that allows for more precise communication. The Sandler® process helps both the sales personnel and management to debrief both the good and the bad sales calls and the ultimate new loan origination. To put it simply, the Sandler Selling System makes our sales personnel look much different to the prospect than our competition, who is using a potpourri of the classical sales pitches.

First Capital is dedicated to the application of the Sandler Selling System in its new business origination process and we appreciate your support and professionalism. Quote

David H. Pendley
President